RRM Design Group recently named Susan Whalen a Principal of their firm. As the Chief Operations Officer and an Associate of RRM, Susan has a unique skill set that blends her extensive experience with business strategy and planning with her background in human resources and operations management.

With over 27 years of experience, 13 of them with RRM, Susan maintains the day-to-day functioning of RRM’s offices, people and buildings, while participating in the strategic planning and long range planning of the firm. Susan is an expert at creating processes that allow the firm to run efficiently, consistently and effectively. A skilled speaker, Susan has showcased this talent internally, through training sessions at RRM Design Group, and externally, as a guest lecturer for Business Management, Employment Law and Human Resources classes at Cal Poly and several other organizations in our local community.

“We are incredibly fortunate to have a person with Susan’s skills and abilities helping to lead our organization,” said Erik Justesen, CEO of RRM Design Group. “Her leadership style raises the bar for all of us and sets the tempo for our company culture. We are very proud of her accomplishments and treasure her stewardship of RRM,” Justesen said.